Privacy Policy
Effective Date: December 3, 2025
Website: www.completesurgicalimage.online
Complete Surgical Image Ltd. (“we”, “our”, or “us”) is committed to protecting the privacy of our patients and visitors. This Privacy Policy explains how we collect, use, store, and disclose personal information you may provide through our website.
1. Information We Collect
We collect the following types of information:
a. Personal Information
When you use our website (e.g., contact forms, appointment requests), we may collect:
Name
Email address
Phone number
Reason for inquiry or consultation
Any medical information you provide voluntarily
b. Automated Data Collection
We also collect non-personal information through cookies and analytics tools (such as Google Analytics), including:
IP address
Browser type and version
Time zone and location
Pages visited and time spent on each
Referring URLs
2. How We Use Your Information
We use your personal data for the following purposes:
To respond to your inquiries or appointment requests
To schedule consultations and follow-ups
To provide medical or surgical information based on your request
For internal administrative purposes
To improve the functionality and user experience of our website
To comply with medical and legal obligations
3. Sharing of Information
We do not sell or rent your personal information. Your data may be shared only under the following circumstances:
With authorized medical personnel within our clinic
With third-party service providers (e.g., email hosting, website management) under confidentiality agreements
Where required by law, court order, or government request
In the case of a medical emergency, with another healthcare provider if necessary for your care
4. Data Storage & Security
We take data security seriously. Your personal information is stored on secure servers and protected by:
SSL encryption
Firewall protection
Access control (only authorized personnel)
Regular software updates and patches
While we follow best practices, no system is 100% secure. You use the website at your own risk.
5. Cookies and Tracking Technologies
We use cookies to:
Maintain session states
Remember your preferences
Analyze traffic and improve site performance
You can modify or block cookies in your browser settings, but this may affect your experience on our site.
6. Your Rights
You have the right to:
Request access to the personal data we hold about you
Request corrections or updates to your information
Request deletion of your information (subject to medical/legal requirements)
Withdraw your consent at any time
To exercise these rights, contact us at:
📧 info@completesurgicalimage.online
📞 +1 (868) 737-5663
7. Third-Party Links
Our website may contain links to other sites. We are not responsible for the content or privacy practices of those websites. We encourage you to read their privacy policies separately.
8. Children’s Privacy
This website is not intended for children under 18. We do not knowingly collect personal data from minors without parental consent.
9. Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date.
10. Contact Us
If you have questions about this Privacy Policy or your data:
Complete Surgical Image Ltd.
📍 Surgimed Medical Centre, San Fernando, Trinidad and Tobago
📧 info@completesurgicalimage.online
📞 +1 (868) 737-5663